When I google term it seems that all advices were not useful. Here are two most common errors and how should Word be setup correctly:
Templates were correctly enabled:
But in Windows event viewer, curious error was more then obvious:
The solution
The solution shown here really works (tested on several computers), so I'm writing this down to be more like documentation for future reference to anyone stack on this case. Idea is to remove old *.EXD files from any location in %USERPROFILE% folders that might exists.Because mine praxis is to have separate %USERPROFILE% folder location then where are OS files (different then partition then C:), exd file was found as shown. In mine case it was only in one folder:
D:\Users\DamirV\Application Data\Microsoft\Forms>dir Volume in drive D is Data Volume Serial Number is 505E-794F Directory of D:\Users\DamirV\Application Data\Microsoft\Forms 01.02.2011 11:45 <DIR> . 01.02.2011 11:45 <DIR> .. 12.03.2009 15:17 165.808 MSComctlLib.exd 31.08.2010 10:34 11.776 WINPROJ.box 01.02.2011 11:19 7.168 WINWORD.box 3 File(s) 184.752 bytes 2 Dir(s) 51.699.859.456 bytes free D:\Users\DamirV\Application Data\Microsoft\Forms>So all you have to do is:
- Rename existing "MSComctlLib.exd" file to "MSComctlLib.exd_bak"
- Open Word 2010
- Open menu Add-Ins|Oracle BI Publisher|Log On
D:\Users\DamirV\Application Data\Microsoft\Forms>dir Volume in drive D is Data Volume Serial Number is 505E-794F Directory of D:\Users\DamirV\Application Data\Microsoft\Forms 01.02.2011 11:45 <DIR> . 01.02.2011 11:45 <DIR> .. 01.02.2011 13:51 167.456 MSComctlLib.exd 12.03.2009 15:17 165.808 MSComctlLib.exd_old 31.08.2010 10:34 11.776 WINPROJ.box 01.02.2011 11:19 7.168 WINWORD.box 3 File(s) 184.752 bytes 2 Dir(s) 51.699.859.456 bytes free D:\Users\DamirV\Application Data\Microsoft\Forms>Notice different file size and file date of "MSComctlLib.exd". This is now Office 2010 version of EXD file which was not able to be created because of previous version. And that is all.
The End
If you have upgraded several Office versions (i.e. 2000->2003->2007->2010), you might find ".EXD" files as well in following folders:%USERPROFILE%\Application Data\Microsoft\Forms %USERPROFILE%\Local Settings\Temp\Excel8.0 %USERPROFILE%\Local Settings\Temp\VBE %USERPROFILE%\Local Settings\Temp\Word8.0Like in previous example rename them and later (when you are sure that all works) you may delete.
Hope this helps!
Cheers!
Post festum part-IMPORTANT!!!
I have received many asks that people complaint about this issue was resolved and later after some Windows updates, all is back to same problem.For them I have wrote this part what should help them.
- Again first step is to rename all .exd files.
-
For 64-bit operating systems, type the following:
Regsvr32 "C:\Windows\SysWOW64\MSCOMCTL.OCX"
For 32-bit operating systems, type the following:Regsvr32 "C:\Windows\System32\MSCOMCTL.OCX"
- Restart your machine.